1. Home
  2. Telpark Guide
  3. Basics
  4. Are the data provided by users secure?

Are the data provided by users secure?

Yes. Maksu applies the technical and organisational security measures required to ensure the protection of your personal data and compliance with the requirements established by the applicable regulations.

The Telpark application complies with all the technical and legal requirements demanded by the General Data Protection Regulations and the Data Protection Law, with both the website and the smartphone application being duly updated to the new regulations. It also has a Data Protection Officer, whose main functions are to provide advice, assistance and information to both the company and its employees, as well as to users who exercise any of the rights included in the regulations.

In this respect, we would like to inform you that you will be able to exercise your rights of access, rectification, cancellation, limitation of the processing and portability of the data in any case you wish to, within the scope established by the applicable regulations at any given time. You will also have the right to withdraw your consent, if you have given it, and to oppose receiving commercial communications.

In order to exercise these rights, you may contact Maksu through one of the following channels:

  • Postal mail, attaching a copy of your ID card, passport or any other identifying document, and a request specifying the application to Maksu España, S.L., Avenida del General Perón, 36, planta 1ª Departamento de Atención al Cliente RGPD.
  • E-mail to dpo@telpak.com with the following information: name and surname of the interested party, copy of the national ID card, passport or any other identifying document, and a request specifying the application.

It is also important to bear in mind your right to file a complaint with the Spanish Data Protection Agency.

We would also like to inform you that the bank details are located on a secure payment platform.

Still have questions? Don't worry. Contact us, we'll be more than happy to help.

Was this article helpful?